Corporate Information

Telefónica International Wholesale Services (TIWS) is the organization within the Telefónica Group that provides global telecommunication services for fixed and mobile carriers, ISPs and content providers. Its portfolio includes international Voice, IP, Capacity, Satellite, Mobility, Platform and International Services for Corporations.


The company is committed to using the most innovative technology for all its services and products. It has a Tier-1 Backbone that offers direct connectivity between Latin America, the USA and Europe through an extensive international fiber-optic network, which includes, among others, the SAm-1 submarine cable. It carries more than 20,000 million international voice minutes annually through its NGN, and has more than 300 direct routes with international providers.


TIWS also provides IT global and convergent solutions to multinational companies out of the Telefónica Group's footprint thanks to its large IP/MPLS network with POPs in more than 40 countries and local agreements with local and mobile carriers and integrators.


TIWS is a leader global solutions provider in the international wholesale market, with a wide and competitive portfolio of services and outsourcing solutions for international carriers, with presence in the main European and American markets.


Developing its business through a commitment to continuous improvement is among the company's objectives. In this sense, it has been successfully undertaking the implementation of best practices and operational improvements based on international standards related to fundamental aspects of Information Security, Personal Data Protection, data management associated with financial transactions, Quality and Environmental preservation (TIWS and its Certificates).


In 2011 Telefónica International Wholesale Services was awarded Best Workplace by the Great Place to Work consultancy, an international quality standard which places it among the top 50 Spanish companies to work for and among the top 10 in its class.


In the network security scope, TIWS has a security team, the CSIRT (Computer Security Incidence Response Team), dedicated to ensure the security in its international network and the products, giving an appropriate response to any security event, abuse or fraud.


  • Telefónica Group:

    • One of the world's leading telecommunications integrated operator providing communications, information and entertainment solutions.
    • Presence in 26 countries.
    • More than 280,000 professionals.
    • More than 290 million accesses.

  • Telefónica International Wholesale Services:

    • Global provider with more than 700 professionals in more than 30 countries.
    • 45,000 kilometres of state of the art international fiber-optic network connecting the main cities of Latin America, the United States and Europe.
    • Tier One international OC-192 IP Backbone (Peering policy).
    • More than 100 POPs in more than 60 cities and 40 countries.
    • More than 20 billion minutes of international voice a year.
    • Direct access to over 300 destinations for international voice.
    • Turn key solutions for multinational customers
    • Satellite services with global coverage as access solution for areas without infrastructure or backup.
    • Mobility services like MMS Relay, Roaming WLAN, Dual IMSI or SMS Hubbing.
    • New services development such as Telepresence services and Content Delivery Network (CDN), Central Cost Manager (CCM), or P4P solutions.